Support
Cohort is made by one person, who reads every message.
Contact
Expect a reply within a few days. There is no support queue and no bot — the message goes to the developer.
Reporting a bug
Four things make a report fixable rather than merely alarming:
- Your device and its operating system version — for example, iPhone 14, iOS 18.2.
- The game version, shown in small text at the bottom of the launch screen.
- What you did, in the order you did it.
- What happened, and what you expected instead.
A screenshot or a screen recording is worth more than any description. If a battle resolved in a way that looked wrong, say which round it was — battles are reproducible from their seed, so a specific one can be replayed exactly and inspected.
Deleting your data
Your account and its record are deleted from inside the game: Settings → Delete account → confirm. It cannot be undone. If you would rather we did it, write to us from the address the account is registered under. Deleting the app on its own removes only the copy on your device, not the account. A reaction you chose to send from the result screen is separate; to have one deleted, write to us with the name you play under and roughly when you sent it. See the privacy policy for what is stored and what is not.
Refunds
Purchases are handled by Apple and Google, not by us, and refunds have to go through them. On iOS use reportaproblem.apple.com; on Android, the Google Play order history. If you hit a wall there, write to us and we will help where we can.